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Stageshirt.com Guarantee
The Guarantee:
 
If you are going to buy stuff from Stageshirt.com you may do so with confidence, knowing that screw-ups on our part will be taken care of.
 
First, the disclaimer   Care of items:
  • There is a care / size tag on your item  Read it, or have someone read it to you.
  • Do not wash items in hot water, warm is best, cold is OK.
  • Do not use harsh soaps.
  • Wash and dry items inside out.
  • Not too hot in the dryer. Like medium!  The inks are plastic, treat them like your lycra speedo.
  • Do not iron the design.  Do not iron the design.  Do not iron the design.
  • If you see a little thread sticking out. Cut it off / bite it off,  but for Cripesake don't pull it.
  • This stuff WILL wear out. The more you wear it, wash it and dry it, the more wear, duh!  Kind of like after fifty three years the boss doesn't look that good, but he still wears on us.
Second, the Warranty:  For 30 days, free replacement, or refund, including shipping, anything you buy here is guaranteed against:
  • Falling apart.  If you wash the item and it comes out of the washer looking like an Arkansas trailer park after a Class III* tornado, then we will replace it.  Now if it was still hanging on the clothes line after the winds came through, different story, but we will want to know what kind of clothes-pins you use.
  • Inks fading or flaking.  Yeah, we at Stageshirt.com are human. We do, on that rare, infrequent and uncommon occasion, screw up. When we are done trying to blame someone in house, and they have documented alibis, ironclad excuses, and validated vacation days taken at the time of the (ahem) mistake. We will own up to the fact.  If the design is fading away after the first wash we want to know as soon as possible.
 
We want happy customers.  Contact us by email.  Let us know in fifty words or less what is going wrong, your name, type of design, when purchased, ya ya ya... If it is a problem with our, or our supplier's, quality control, we are going to take care of you.  We travel all over this country and we don't want to run into a disgruntled former customer.
 
We will also require the item(s) back to analyze it, at our cost.
 
What we Will Not Guarantee:
  • Dogs* eating your item.
  • Washing it with your cement coated work jeans and the $.87* change from lunch left in your pocket from Thursday.
  • Your mother* slicing it up and using it as a rag.
  • Unemployment compensation for you getting fired for wearing it to work (or similar situation, barfights, etc)
  • Any other act of minor or gross stupidity that, when it is all said and done, you have to confess to. (We will not replace your item but hey, the respect is there)
*Your Noun, amount or level may vary.
 
 
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